{"id":20632,"date":"2023-04-18T16:30:30","date_gmt":"2023-04-18T15:30:30","guid":{"rendered":"https:\/\/fifteen-staging.fifteen.dev\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/"},"modified":"2025-01-22T16:03:55","modified_gmt":"2025-01-22T16:03:55","slug":"5-ideas-to-make-your-contact-us-page-more-engaging","status":"publish","type":"post","link":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/","title":{"rendered":"5 Ideas to make your contact us page more engaging."},"content":{"rendered":"<div class=\"entry-content\"><p><span style=\"font-weight: 400;\">Your <\/span><span style=\"font-weight: 400;\">contact us page<\/span><span style=\"font-weight: 400;\"> is one of the primary methods of engagement with your customers. It\u2019s the place where your audience goes to find ways of contacting you, whether that&#8217;s by phone, email or via your social channels. In most cases, contact us pages get a lot of thought and consideration from a development standpoint, but not so much from a user perspective.<\/span><\/p>\n<p><a href=\"https:\/\/www.fifteendesign.co.uk\/solutions\/user-experience\/\"><span style=\"font-weight: 400;\">User experience<\/span><\/a><span style=\"font-weight: 400;\"> should be a high priority when it comes to your <\/span><span style=\"font-weight: 400;\">contact us page<\/span><span style=\"font-weight: 400;\">, and when implemented effectively, it can make a very simple page feel effortless. Keep reading to learn our top five <\/span><span style=\"font-weight: 400;\">contact us page design ideas<\/span><span style=\"font-weight: 400;\"> that will make this key web page much more appealing for your customers.<\/span><\/p>\n<h2><b>1. Add multiple ways to connect<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your <\/span><span style=\"font-weight: 400;\">contact us page<\/span><span style=\"font-weight: 400;\"> should have more than just the traditional contact form, it should show your users multiple ways they can contact you. The most popular methods of contact include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Phone number &#8211;<\/b><span style=\"font-weight: 400;\"> don\u2019t forget that there will be people who would prefer to speak to a human over sending a message or email.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mailing address &#8211;<\/b><span style=\"font-weight: 400;\"> if you have a bricks and mortar store, consider including your address and a map for anyone who wants to send something to you by post, or visit your premises.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Social media accounts &#8211;<\/b><span style=\"font-weight: 400;\"> be sure to include a link to all of the social media platforms you have a presence on.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Live chat &#8211; <\/b><span style=\"font-weight: 400;\">many businesses utilise interactive live chat because customers can get quick answers in real-time.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By including multiple ways to contact you, your customers can choose a method that suits them, giving them a more positive and seamless user experience.<\/span><\/p>\n<h2><b>2. Provide your users with engaging content<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Instead of just including links to your social media accounts, you may want to consider adding in live feeds from those social networks, right there on your contact page. This allows your users to get a snapshot of your social activity and shows you\u2019re active online and interacting with your customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Adding a live social feed also helps to keep your website looking fresh and expands your online network because it encourages users to follow you on those social networks. It\u2019s also a great way to enhance your brand awareness as well as helping to increase your conversions.<\/span><\/p>\n<h2><b>3. Answer your frequently asked questions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If your business often gets a common question asked all the time, or you have multiple departments that speak with clients on a daily basis, consider including options for people to find the exact information they need so their frequently asked question is answered instantly, or users can get in touch with the appropriate person and department.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This helps contribute to a seamless user experience, and doesn\u2019t frustrate your customers when they can\u2019t find what they\u2019re looking for, or they\u2019re constantly being transferred to multiple departments. Not only that, but it also helps free up more time for you and your team answering those frequently asked questions.<\/span><\/p>\n<h2><b>4. Add <\/b><b>images to your contact us page<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you add <\/span><span style=\"font-weight: 400;\">images to your contact us page<\/span><span style=\"font-weight: 400;\">, you\u2019re making a simple page become personable. There are multiple images you could add, for example you could add icons to replace text, you could add your brand elements on your contact form to enhance your branding or you could even add images of your staff so your users can put a face to a name and make them feel at ease if they ever meet you in person.<\/span><\/p>\n<h2><b>5. Don\u2019t be afraid to showcase your work<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your contact page should inspire trust and confidence in the person who is about to contact you. So, don\u2019t be afraid to show off your talent and brag a little! For example, if you\u2019re offering photography services, show off some of your previous work. If you\u2019re an agency, include some of the clients you\u2019ve worked with.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You want to instil confidence in your abilities to your audience and by showcasing your work on your <\/span><span style=\"font-weight: 400;\">contact us page<\/span><span style=\"font-weight: 400;\">, you\u2019re telling your customers the level of quality they can expect from your business.<\/span><\/p>\n<h2><b>Let us help you with your contact page<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We hope we\u2019ve given you some inspiration with our <\/span><span style=\"font-weight: 400;\">contact page ideas<\/span><span style=\"font-weight: 400;\">, but if you think you\u2019d need help, then be sure to <\/span><a href=\"https:\/\/www.fifteendesign.co.uk\/contact\/\"><span style=\"font-weight: 400;\">get in touch<\/span><\/a><span style=\"font-weight: 400;\"> with us. Our <\/span><a href=\"https:\/\/www.fifteendesign.co.uk\/website-development\/\"><span style=\"font-weight: 400;\">web development<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.fifteendesign.co.uk\/website-design-services\/\"><span style=\"font-weight: 400;\">design<\/span><\/a><span style=\"font-weight: 400;\"> experts can ensure this vital web page is functional and gives your customers the information they\u2019re looking for whilst offering them a positive user experience.<\/span><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"Your contact us page is one of the primary methods of engagement with your customers. It\u2019s the place where your audience goes to find ways of contacting you, whether that&#8217;s by phone, email or via your social channels. In most cases, contact us pages get a lot of thought and consideration from a development standpoint, [&hellip;]","protected":false},"author":84,"featured_media":20633,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[951,1688,1676,1680],"tags":[],"class_list":["post-20632","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-creative","category-user-experience","category-web-design","category-web-development"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 Ideas to make your contact us page more engaging | Fifteen<\/title>\n<meta name=\"description\" content=\"Here are our top five contact us page design ideas that will make this key web page much more appealing for your customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Ideas to make your contact us page more engaging.\" \/>\n<meta property=\"og:description\" content=\"Here are our top five contact us page design ideas that will make this key web page much more appealing for your customers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/\" \/>\n<meta property=\"og:site_name\" content=\"Fifteen\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/FifteenDesign\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-18T15:30:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-22T16:03:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.fifteendesign.co.uk\/wp-content\/uploads\/2022\/12\/contact-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kyle Lindsay\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kyle Lindsay\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"5 Ideas to make your contact us page more engaging | Fifteen","description":"Here are our top five contact us page design ideas that will make this key web page much more appealing for your customers.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/","og_locale":"en_GB","og_type":"article","og_title":"5 Ideas to make your contact us page more engaging.","og_description":"Here are our top five contact us page design ideas that will make this key web page much more appealing for your customers.","og_url":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/","og_site_name":"Fifteen","article_publisher":"https:\/\/www.facebook.com\/FifteenDesign","article_published_time":"2023-04-18T15:30:30+00:00","article_modified_time":"2025-01-22T16:03:55+00:00","og_image":[{"width":2000,"height":1000,"url":"https:\/\/www.fifteendesign.co.uk\/wp-content\/uploads\/2022\/12\/contact-1.jpg","type":"image\/jpeg"}],"author":"Kyle Lindsay","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kyle Lindsay","Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/#article","isPartOf":{"@id":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/"},"author":{"name":"Kyle Lindsay","@id":"https:\/\/www.fifteendesign.co.uk\/#\/schema\/person\/7ed95bc67f5f57b732bf2a5870cb4714"},"headline":"5 Ideas to make your contact us page more engaging.","datePublished":"2023-04-18T15:30:30+00:00","dateModified":"2025-01-22T16:03:55+00:00","mainEntityOfPage":{"@id":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/"},"wordCount":766,"commentCount":0,"image":{"@id":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/#primaryimage"},"thumbnailUrl":"https:\/\/www.fifteendesign.co.uk\/wp-content\/uploads\/2022\/12\/contact-1.jpg","articleSection":["Creative","User Experience","Web Design","Web Development"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/","url":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/","name":"5 Ideas to make your contact us page more engaging | Fifteen","isPartOf":{"@id":"https:\/\/www.fifteendesign.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/#primaryimage"},"image":{"@id":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/#primaryimage"},"thumbnailUrl":"https:\/\/www.fifteendesign.co.uk\/wp-content\/uploads\/2022\/12\/contact-1.jpg","datePublished":"2023-04-18T15:30:30+00:00","dateModified":"2025-01-22T16:03:55+00:00","author":{"@id":"https:\/\/www.fifteendesign.co.uk\/#\/schema\/person\/7ed95bc67f5f57b732bf2a5870cb4714"},"description":"Here are our top five contact us page design ideas that will make this key web page much more appealing for your customers.","breadcrumb":{"@id":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/#primaryimage","url":"https:\/\/www.fifteendesign.co.uk\/wp-content\/uploads\/2022\/12\/contact-1.jpg","contentUrl":"https:\/\/www.fifteendesign.co.uk\/wp-content\/uploads\/2022\/12\/contact-1.jpg","width":2000,"height":1000},{"@type":"BreadcrumbList","@id":"https:\/\/www.fifteendesign.co.uk\/blog\/5-ideas-to-make-your-contact-us-page-more-engaging\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.fifteendesign.co.uk\/"},{"@type":"ListItem","position":2,"name":"5 Ideas to make your contact us page more engaging."}]},{"@type":"WebSite","@id":"https:\/\/www.fifteendesign.co.uk\/#website","url":"https:\/\/www.fifteendesign.co.uk\/","name":"Fifteen","description":"Creative. Digital. Marketing.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.fifteendesign.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.fifteendesign.co.uk\/#\/schema\/person\/7ed95bc67f5f57b732bf2a5870cb4714","name":"Kyle Lindsay","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/5ff545c843da22e360dda49e4548bb9eed66d8b0c5f8b1a89afb5ee6ba4d44f3?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5ff545c843da22e360dda49e4548bb9eed66d8b0c5f8b1a89afb5ee6ba4d44f3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5ff545c843da22e360dda49e4548bb9eed66d8b0c5f8b1a89afb5ee6ba4d44f3?s=96&d=mm&r=g","caption":"Kyle Lindsay"},"url":"https:\/\/www.fifteendesign.co.uk\/blog\/author\/kyle\/"}]}},"_links":{"self":[{"href":"https:\/\/www.fifteendesign.co.uk\/wp-json\/wp\/v2\/posts\/20632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fifteendesign.co.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fifteendesign.co.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fifteendesign.co.uk\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fifteendesign.co.uk\/wp-json\/wp\/v2\/comments?post=20632"}],"version-history":[{"count":0,"href":"https:\/\/www.fifteendesign.co.uk\/wp-json\/wp\/v2\/posts\/20632\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fifteendesign.co.uk\/wp-json\/wp\/v2\/media\/20633"}],"wp:attachment":[{"href":"https:\/\/www.fifteendesign.co.uk\/wp-json\/wp\/v2\/media?parent=20632"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fifteendesign.co.uk\/wp-json\/wp\/v2\/categories?post=20632"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fifteendesign.co.uk\/wp-json\/wp\/v2\/tags?post=20632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}